I just had to make a copy of this when I saw it in Tate etc magazine over Christmas 2006. This is a very simple but ultimately effective means by which anyone can ‘work better’:

  1. Do one thing at a time
  2. Know the problem
  3. Learn to listen
  4. Learn to ask questions
  5. Distinguish sense from nonsense
  6. Accept change as inevitable
  7. Accept mistakes
  8. Say it simple
  9. Be calm
  10. Smile

Oh, if only…